AN INVESTMENT IN YOUR OWNERSHIP SATISFACTION Reduces the risk of costly repairs Maintains your Warranty Maximizes resale value Environmentally responsive

Service Guide Introduction

You can trust Quality Care auto service to ensure that your vehicle gets the treatment it needs from the people who know it best. Our Technicians and Service Advisors have the Company training, the precision diagnostic equipment and the Company authorized parts needed to keep your vehicle running in top condition. Quality Care maintenance is simple. It's the best way to protect your investment, maintain your warranty, and ensure that you get top dollar at resale. Don't take chances by taking your vehicle anywhere else.

Which Maintenance Schedule is Right for You?

The normal maintenance schedule of 6 months or 10,000 km applies to those who operate their vehicle under typical, everyday driving conditions. The listed services should be performed at specified distance or time intervals. Items listed in 'Special Operating Conditions' and 'Additional Maintenance Requirements for Alternative Fuel Vehicles' are services that only the noted vehicles and situations require.

Special Operating Conditions

If you primarily operate your vehicle in any of the more demanding 'Special Operating Conditions' listed below, perform oil and filter changes every 3 months or 5,000 km and automatic transmission fluid and filter changes every 30 months or 50,000 km. If you only occasionally operate your vehicle in these conditions, it is not necessary to perform the additional maintenance.

• You tow a trailer or use a camper or car-top carrier.

• Most trips include extensive idling (such as frequent driving in stop and go traffic).

• You carry heavy loads.

• The vehicle is used for delivery service, police, taxi or other commercial application.

• You operate in dusty conditions such as unpaved or dusty roads.

• You operate the vehicle off-road in water that is deeper than the hubs (1/2 wheel height) or in extremely muddy conditions. Affected components must be serviced daily.

•  If your vehicle is equipped with a Vehicle Maintenance Monitor (VMM), change oil and filter when indicated by VMM, but do not go beyond 6 months.

These bundles apply to vehicles 1996 and newer. For vehicles 1995 and prior follow the "Special Operating Conditions' schedule (3 months/5 000 km maintenance interval).

Required Scheduled Maintenance Services

• The required Scheduled Maintenance Services listed in this guide are essential to the proper operation, safety and performance of your Ford Motor Company vehicle.

• Your Scheduled Maintenance Validation Record should be date stamped by dealership service personnel to validate each maintenance service as it is completed.

• It is your responsibility to make sure that all the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified by the Ford Motor Company will invalidate warranty coverage on parts affected by the lack of maintenance.

• We recommend that you also perform the "Owner Maintenance Checks and Services" listed in the Scheduled Maintenance Validation Record. These services are matters of day-to-day care that are also important to the proper operation of your vehicle.

• It's so important to make sure your tires and brakes are working at their best. That's why regular inspections of both tire tread depth and wear, and brake pad thickness are routine with Quality Care auto service. Make Quality Care auto service your priority.

Please Note

• Varied driving habits, dust and road conditions may require more frequent replacement of wear components than the time/distance intervals shown in this publication.

• If you are using your Ford vehicle in a stationary manner while the engine is running for 'On' periods (i.e. door-to-door delivery, taxi, police, power/utility, power take-off (PTO) use), change your oil and filter every 5,000 km or every 200 engine hours. It will be necessary to approximate idle time on vehicles not equipped with hourmeters.

• The required maintenance services listed are subject to change without notice.